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CRM built for outbound sales with built-in calling
Overall score
80/100
Verdict
Good
Pricing
$49/mo
Performance radar — Close CRM
Score breakdown
Ease of Use
Onboarding speed, UI clarity, and setup without a consultant.
Source: RadarTrek research
Pipeline Features
Deal stages, forecasting, and automation capabilities.
Source: RadarTrek research
Integrations
Email, calendar, Slack, and third-party app connections.
Source: RadarTrek research
Price / Value
Free tier, per-seat cost, and what is included at each tier.
Source: RadarTrek research
Reporting
Built-in dashboards, custom reports, and analytics.
Source: RadarTrek research
Mobile App
iOS/Android app quality and offline capability.
Source: RadarTrek research
Close is the CRM for outbound sales with built-in VoIP calling, SMS, and email sequences. Designed for high-activity sales teams. No per-activity fees — everything is included. From $49/month.
In our independent evaluation across 6 scored dimensions, Close CRM earns an overall score of 80/100 — a strong result in the crm category. The platform is available starting at $49/month, competitively priced for the mid-market. The score of 80 places it in the good tier of our crm rankings, where we assess tools on criteria that matter to builders: ease of use, pipeline features, integrations, and more.
Close CRM scores highest on Pipeline Features (85/100) and Ease of Use (82/100), placing it among the stronger performers in those areas within the crm category. The dimensions with the most room for improvement are Price / Value (72/100) and Mobile App (78/100) — teams who weight these criteria most heavily should compare Close CRM carefully against alternatives before committing. The pricing structure is straightforward for the category — factor in any usage-based overages when budgeting at scale. Our recommendation: Close CRM is worth a serious evaluation for teams that prioritise pipeline features — use the radar chart and dimension breakdown on this page to see at a glance whether its profile matches your priorities.
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Close CRM starts at $49/month at the entry tier. Higher tiers with increased limits, team features, or priority support are typically available. SaaS pricing changes frequently — check the official pricing page for the most current plans and any promotional rates.
Close CRM scores highest on Pipeline Features in our independent assessment — 85/100, placing it among the stronger performers in this dimension within the crm category. Deal stages, forecasting, and automation capabilities.. Teams who count pipeline features as a primary criterion should put Close CRM high on their evaluation list.
The lowest-scoring dimension for Close CRM in our testing is Price / Value (72/100). This does not make it the wrong choice — if price / value is not a priority for your use case, the gap is irrelevant. But teams who weight price / value most heavily should compare Close CRM carefully against alternatives before committing, using the radar chart on this page to see the full profile at a glance.
Close CRM earns an overall RadarTrek score of 80/100 — a strong result in the crm category. Scores above 75 indicate a tool that performs well across most dimensions without a critical weakness. At 80/100, Close CRM is a reliable choice for most teams evaluating this space. Scores are reviewed when significant updates are released, so the number reflects the current version of the product.
The best alternative to Close CRM depends on which dimension matters most to you. Use the "Compare with" links in the sidebar to see a head-to-head radar chart against any specific competitor in the crm category. The main crm category page ranks all tools by overall score and lets you filter by dimension to find alternatives that lead on your priority criterion.
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Specs